the academy - 2020

Week of July 11th – 17th


The Academy is a continuing education program designed for Clerks who have completed their Institute Training or have already attained their CMC designation. Academy courses are more in-depth, intensive and relate to the development of high-level administrative skills and executive-level management.

Points towards certification: IIMC approved Academy earns one point for every two hours. A certificate of completion is required.

2020 Academy

(classes to be determined - watch this site!)

The following Academy classes were held in 2019 - ask your state board members to keep you updated on classes to be offered in 2020!

SUPER CLERK -  Linda Hutchenrider, MMC

Academy A: Monday & Tuesday (Click here for pre-work)

The way to become a Super Clerk or a better Super Clerk is to not only get yourself into a better place, but to help get your office into a better place. 

  1. Ways to reduce job related stress. 
  2. Current employment laws and personnel issues  – Look at laws regarding hiring individuals and what can be asked of them; as well as motivating and molding them into a team.
  3. Personal and group behavior as it relates to the clerk’s office – why is it you can relate to some customers better than others. 
  4. Leadership – Organization and Management – You as a Town Clerk are a leader – let us look at how you can better organize yourself and your office and ultimately come up with a better management product and show yourself as a leader not a boss.
  5. Agendas and Minutes – study new options for doing agendas and minutes as well as looking at what we can do with them to preserve them for the future.
  6. Media Relations – Discuss working with the press; whether in person, or through press releases.  ​


Academy B: Monday & Tuesday (Click here for pre-work)

This program focuses on developing our leadership ability and improving our effectiveness in getting things done.  We demonstrate leadership by managing ourselves and others, participating on task forces, and interfacing with our managers and colleagues.


Understand your own leadership style, how it differs from others, and how to be more effective in influencing others.

  1. How to improve accountability without micro-management through a better understanding of individual personalities and team styles.
  2. How to improve daily communication with improved listening skills, and a better understanding of non-verbals including body language

In addition, we will discuss how using these skills create a more positive and constructive environment for all.


Academy D: Wednesday & Thursday

It takes a lot of work to create a world-class organization. It’s hard to develop a successful team. It’s not easy to build a great culture. It’s challenging to work toward a vision and create a positive future. As a leader, you will face all kinds of challenges, adversity, negativity, and tests. There will be moments you’ll want to give up. There will be days when your vision seems more like a fantasy than a reality. That’s why positive leadership is so important.

Throughout history we see that it’s the optimists, the believers, the dreamers, the doers, and the positive leaders who change the world.

Optimistic people:

  • Work harder
  • Get paid more
  • Are elected to office more often
  • Win at sports more regularly
  • Outperform negative sales counterparts

People who experience more positive emotions vs. negative ones:

  • See the big picture
  • Build relationships
  • Thrive in their work and career

And when you take it one step further, consider this:

“The more you energize people in your workplace, the higher YOUR work performance”. Wow! Instead of being “me” focused to improve performance, you can be “we” focused and create a bigger win.

Participants will complete an Action Plan to help move forward into Positive Leadership

* Read about Anne's Tuesday evening session here.

NEMCI&A Policy Manual

​Follow the link for the NEMCI&A policy manual. The manual includes a comprehensive explanation of all policies and procedures.

What is an Athenian Dialogue?

The premise of this program is the idea that clerks are leaders in very profound yet subtle ways. 

useful links

What the students say about NEMCI&A

NEMCI&A Handbook

​Please read the handbook in its entirety, it contains a plethora of helpful information. Included are forms that are important for all students to review. Please complete & submit all forms as instructed.

IIMC Athenian Leadership Society Informational Guide

The Athenian Leadership Society is an advanced IIMC Leadership Development Program.

2020 Athenian Flyer and Assessment

New England Municipal Clerks' Institute & Academy